Frequently Asked Questions

Ordering

How do I place an order?

Simply browse our collection, select your items, choose your size and quantity, add to bag, and proceed to checkout.

Can I modify my order after placing it?

Orders can be modified within 1 hour of placement. Please contact our customer support team immediately.

Shipping

How long does delivery take?

Standard delivery takes 3-5 business days. Express delivery is available for 1-2 business day delivery.

Do you offer free shipping?

Yes, we offer free standard shipping on all orders above a minimum order value.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery. Items must be unworn, with original tags and packaging.

How do I initiate a return?

Contact our customer support team with your order number and reason for return. We will provide you with a return label.

Payment

What payment methods do you accept?

We accept Visa, Mastercard, UnionPay, and bank transfers.

Is my payment information secure?

Yes, all transactions are encrypted and processed through secure payment gateways.